Shipping & Delivery

Paper Patterns:

December 2019 Shipping Update – Patterns shipped from the UK!

Over the last few months of having paper patterns available, it has become clear to me that packing and processing orders has taken up so much more precious time than I had originally anticipated — time away from actually doing what I do best: designing and creating beautiful sewing patterns.

For this reason, I am slowly streamlining the process and turning this important step over to my printer in the UK. From now on, all new patterns that are made available in paper format will be shipped directly from the UK.

If your order contains a new-to-paper pattern (right now these are Vielle & Quincy), your order will be sent from the UK. However, as I still have some of the original tissue pattern stock (Sorrel, Pippi, Juniper, Ivy and Gable) orders containing any of that mix (as long as it doesn’t contain a new-to-paper pattern), will be sent from NZ to use up remaining stock.

Eventually, all orders will ship from the UK. This page will be updated when that step has been fully handed over.

  • To find out the shipping cost to your country, simply add paper items to your cart and use the Shipping Calculator at the bottom of the page.
  • Shipping prices are estimated at the checkout for a maximum of 3 paper patterns. For 4+ please contact me for a quote jen at jenniferlaurenhandmade dot com

With this change in mind, please note that pattern stock is changing too! With my new printer on board, all patterns are now printed onto 60g white paper stock and come in a sturdy cardboard envelope.

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  • Patterns will take 3-10 days to arrive, though this is a best-case estimate based on international shipping guidelines and doesn’t take into consideration any extra strains on the postal system etc. Please allow at least 3 weeks for your pattern(s) to arrive.
  • All tax and import duties are the responsibility of the buyer
  • Patterns are processed on Tuesday afternoons NZDT and shipped once a week on Thursday mornings UK time. Orders placed after 2pm Tuesday NZDT will be packed and shipped the following week.
  • While all care is taken to pack your pattern(s) carefully, sometimes things can take a beating somewhere between my house and yours. If your pattern hasn’t arrived after 3 weeks or doesn’t arrive in good condition, please get in touch. Refunds will not be processed for a change of mind.
  • Shipping charges are standard and do not include tracking due to the high cost of this service. If you would like a tracked shipping quote, please send me an email prior to purchasing with the pattern(s) you would like to purchase – jen at jenniferlaurenhandmade dot com
  • All sales of seconds paper patterns are final.

Check out our current list of Stockists to see where your nearest JLH stockist is located. If your local Retailer isn’t a stockist or they would like to be, get in touch and I’ll see what I can do — jen at jenniferlaurenhandmade dot com.

Digital Patterns:

  • Your pattern(s) will be emailed directly to the email address you use when you check out or create an account. If they haven’t arrived in your inbox quickly, please check your spam folder.
  • Digital patterns include both the easy-to-print-at-home A4/Letter file as well as the Print Shop large format A0 file.
  • Many of my patterns also include the Layers Function where you can turn on and off any number and combination of sizes within your pattern.