Privacy Policy

Who I am

My website address is: http://jenniferlaurenhandmade.store.

What personal data I collect and why I collect it

While you visit my site, I’ll track:

  • Products you’ve viewed: I’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: I’ll use this for purposes like estimating taxes and shipping
  • Shipping address: I’ll ask you to enter this so I can, for instance, estimate shipping before you place an order, and send you the order!

I’ll also use cookies to keep track of cart contents while you’re browsing my site.

When you purchase from me, I’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. I’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for my store
  • Comply with any legal obligations I have, such as calculating taxes
  • Improve my store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, I will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

I generally store information about you for as long as I need the information for the purposes for which I collect and use it, and I am not legally required to continue to keep it. For example, I will store order information for five years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

I will also store comments or reviews, if you choose to leave them.

Who on my team has access

I am the only person with access to the information you provide me. For example, as both website administrator and shop manager, I can access:

  • Order information such as what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Should I hire staff in the future in these positions, my staff would have access to this information to help fulfil orders, process refunds and support you.

What I share with others

I share information with third parties who help me provide my orders and store services to you; for example —

Payments

I accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Mailing List

I manage my mailing list through MailChimp. Please see the MailChimp Privacy Policy for more details.

Comments

When visitors leave comments on the site I collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact form

When you submit a contact form, your email address is recorded. I keep contact form submissions only for customer service purposes, but do not use the information submitted through them for marketing purposes.

Cookies

If you leave a comment or review on my site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, I will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, I will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Tutorial articles linked to from this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

I use Google Analytics on this site. You can opt out of this by installing a browser plugin at https://tools.google.com/dlpage/gaoptout.

How long I retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so I can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on my website (if any), I also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). As the web administrator, I can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data I hold about you, including any data you have provided to me. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.

My contact information

If you have privacy-specific concerns, please email me at jen@jenniferlaurenhandmade.com.